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Penny Farrelly

Penny Farrelly

BACP · United Kingdom

Kind, person-centred counsellor

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Review online therapy options and next steps on BetterHelp.

  • Warm non-judgemental space
  • Client-led conversations
  • Focus on practical steps

About Penny

Penny Farrelly welcomes people who are feeling stuck, anxious, overwhelmed or worn down by life changes. She writes plainly and kindly, and gives space for someone to talk things through at their own pace. Penny aims to create a warm, non-judgemental atmosphere where the person in front of her leads the conversation.

Penny practises client-centred therapy, which means she follows the person rather than imposing a plan. She works alongside people to notice strengths and build on them. Conversations focus on what matters most to the individual, such as stress, anxiety, low self-esteem, career worries, or depression.

Her background includes four years of professional counselling work in the United Kingdom and registration with the British Association for Counselling and Psychotherapy, BACP. She has supported people with issues including trauma and grief, relationship concerns, addiction, compassion fatigue and ADHD-related difficulties.

Penny also has an interest in adoption and foster care and in life stages such as midlife and young adulthood. She helps people facing chronic health concerns, bereavement and feelings of isolation find clearer ways to cope.

Sessions are intended to feel conversational and practical. Penny listens closely, asks questions that help clarify what’s important, and supports people to take manageable steps forward. She encourages clients to move at a pace that feels right for them.

How client-centred work translates to online therapy

Penny's main approach is client-centred therapy. This involves listening closely, reflecting back what the person says and following their priorities in sessions. It is helpful for issues like anxiety, low self-esteem, depression and life transitions because it keeps the focus on the person's lived experience and strengths.

She also emphasises a warm, non-judgemental relationship as part of the work. That kind of approach helps people feel understood and often makes it easier to try new ways of coping or to address painful topics at a comfortable pace.

Finding the right approach is part of the therapeutic process. Penny works collaboratively to decide what feels most helpful, adapting the way she works as needs and goals become clearer. Clients and the therapist explore what to focus on together rather than following a fixed script.

Practical benefits of online therapy include fitting sessions around work, study or family life and reducing travel time. Online work can make shorter check-ins easier and can suit people who prefer not to travel for appointments. The biography does not specify which online formats are offered, so please confirm current session options before booking. Registered or accredited professionals may offer a range of ways to meet, and Penny will discuss what will best fit each person's circumstances and goals.

Areas of expertise

Also works with

AddictionsLGBTRelationship issuesFamily conflictsTrauma and abuseGriefEating disordersSleeping disordersAnger managementCoachingCompassion fatigueADHD

Additional focus areas

Adoption and foster careAging and geriatric issuesAvoidant personalityCancerChronic pain, illness, and disabilityEating and food-related issuesEmptinessIsolation / lonelinessLife purposeMidlife crisisSelf-loveWorkplace issuesYoung adult issues

Therapeutic approaches

Client-Centered Therapy

Experience

4+ years

Credentials

United Kingdom

Languages

English

Frequently asked questions

What kinds of problems can be discussed?

Penny supports a wide range of concerns such as stress, anxiety, low self-esteem, depression, career issues, trauma, grief and addictions. She also offers support for matters related to adoption and foster care and life-stage transitions.

How would you describe the therapy style?

The approach is client-centred, meaning sessions follow the person's priorities and pace. Conversations aim to build on strengths and help people find practical ways to move forward.

What experience does the counsellor have?

Penny has four years of professional counselling experience working with people in the United Kingdom on a broad range of issues.

What credentials and location are listed?

She is a member of the British Association for Counselling and Psychotherapy (BACP) and works in the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

Can people outside the UK work with this counsellor?

International clients are not currently accepted; sessions are offered to people within the United Kingdom.

How are costs and payment handled?

Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.

What steps are needed to begin sessions?

To start, select the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.

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